Who We Are
Playfair Audio is a sole proprietor business located in Germany. Our address is
Playfair Audio – Dipl.-Ing. Christian Luther
Phone: – This is not a support hotline!
Using Our Website
Our website uses Matomo Analytics to analyze the behavior of the website visitors to identify potential and improve user experience. Matomo is a privacy friendly website analytics software. When you first visit our website, Matomo is deactivated until or unless you have actively enabled it. Your user behaviour is be recorded anonymously, and no data is transferred to servers outside the control of Playfair Audio.
We use Mailchimp as our marketing platform. Mailchimp is a service by Intuit Inc. By clicking “Subscribe” on our newsletter subscription forms, you acknowledge that your information will be transferred to Mailchimp for processing. You can unsubscribe at any time by clicking the link in the footer of our emails.
When you use the contact form on our website, the information you enter in the form is transmitted to Playfair Audio to enable us to answer your questions and/or fulfill your customer support requests. No data other than the data you enter in the form is collected.
The data collected when using our contact form and further resulting communication with us is stored for 24 months. We regularly delete data older than 24 months.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When you purchase our products through our website, you are interacting with our reseller FastSpring. FastSpring is a service by Bright Market, LLC. The personal data you enter in the checkout form is collected by FastSpring for the purpose of performing the purchase and issuing your license key. When you activate the newsletter subscription checkbox, FastSpring also transfers your data to our newsletter service provider MailChimp (see above). Playfair Audio itself does not collect or store personal or payment details.
Using the Software
Third-Party Copy Protection
Checking for Updates
Our software may automatically connect to the internet to check for version updates and notifications. That way the software can inform you about available updates or important news regarding your product. For that purpose, version information about the software you are currently running is transmitted. No personal information, information on your computer or otherwise identifiable personal information is transmitted.
Right of Access
You have the right to demand access to your personal data at any time, including origin, recipient, and the use(s) to which your data has been put. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.