Privacy Policy

Playfair Audio is committed to a responsible use of your personal data. In this privacy policy you can learn about the nature, scope and purpose of the personal data we collect, use and process.

Who We Are

Playfair Audio is a sole proprietor business located in Germany. Our address is

Playfair Audio – Dipl.-Ing. Christian Luther
Gellertstr. 12
D-30175 Hannover

Phone:  – This is not a support hotline!
Website: https://playfair-audio.com

Using Our Website

Website Analytics

Our website uses Matomo Analytics to analyze the behavior of the website visitors to identify potential and improve user experience. Matomo is a privacy friendly website analytics software. Your user behaviour is be recorded anonymously, and no data is transferred to servers outside the control of Playfair Audio.

When enabled, Matomo uses cookies to help analyze your use of our website. The information on usage is transferred to Playfair Audio and saved for analysis purpose. Your IP address will be immediately anonymized. Thus, as a user, you remain anonymous. The information generated by Matomo and the cookie will not be passed on to third parties.

You may opt out of Matomo Analytics below:


We use Mailchimp as our marketing platform. Mailchimp is a service by Intuit Inc. By clicking “Subscribe” on our newsletter subscription forms, you acknowledge that your information will be transferred to Mailchimp for processing. You can unsubscribe at any time by clicking the link in the footer of our emails.

For more information, see MailChimp’s privacy policy here:

Contact Form

When you use the contact form on our website, the information you enter in the form is transmitted to Playfair Audio to enable us to answer your questions and/or fulfill your customer support requests. No data other than the data you enter in the form is collected.

The data collected when using our contact form and further resulting communication with us is stored for 24 months. We regularly delete data older than 24 months.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Meta Pixel

We use the Meta Pixel on our site to optimize online advertising with Meta (formerly known as Facebook). Your personal information is only collected and stored by Meta based on your opt-in preferences. You may opt out from your Facebook account settings.

For more information, see Meta’s privacy policy here:


When you purchase our products through our website, you are interacting with our reseller FastSpring. FastSpring is a service by Bright Market, LLC. The personal data you enter in the checkout form is collected by FastSpring for the purpose of performing the purchase and issuing your license key. When you activate the newsletter subscription checkbox, FastSpring also transfers your data to our newsletter service provider MailChimp (see above).

For more information, see FastSpring’s privacy policy here:

Using the Software

Third-Party Copy Protection

We use iLok to implement copy protection and license management for our software products. iLok is a service by PACE Anti-Piracy, Inc. In order to use our software, you must have an account on iLok.com, subject to PACE’s terms of service and privacy policy. Again, Playfair Audio itself does not collect or store personal data about our licensees.

For more information, see the privacy policy for iLok.com here:

Checking for Updates

Our software may automatically connect to the internet to check for version updates and notifications. That way the software can inform you about available updates or important news regarding your product. For that purpose, version information about the software and operating system you are currently running is transmitted. No personal information, information stored on your computer or otherwise identifiable personal information is transmitted.

Right of Access

You have the right to demand access to your personal data at any time, including origin, recipient, and the use(s) to which your data has been put. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Last Updated: June 2024